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Dog Walking, Dog Day Outdoor Adventure, Pet Taxi, Dog Training and Behavior services require payment at time of scheduling, and will require a 24 hour notice of cancellation. A full refund is available if notified 24 hours prior to your service. No refunds will be available after that time.

Pet Sitting, Drop-in Visits and Package Sessions require a 50% deposit of the total price at scheduling. A 48 hour notice of cancellation is required for a full refund of the deposit.

Visits made unnecessarily are charged full price of visit.

All sessions booked in a package must be completed within 3 months of purchase, unless there is an emergency/medical circumstances. 

If the client chooses to terminate the training contract and discontinue training after 50% of training has been completed, NO refund will be issued.

If the trainer feels that the client will not listen to training instructions / advice, the trainer can at their own discretion terminate the contract and discontinue training with the client at ANY point in time throughout the training period.  A partial refund for the services remaining will be issued.